> ## Documentation Index
> Fetch the complete documentation index at: https://app.redbrickai.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Reporting an issue

> Report bugs and issues in RedBrick AI to the support team using a structured template covering goals, steps to reproduce, and expected behavior.

To report an issue, please write to us at [support@redbrickai.com](mailto:support@redbrickai.com). When reporting an issue please follow this template so we can quickly get to the bottom of things.

## What are you trying to accomplish?

Example:

* Upload DICOM studies
* Annotate vessels
* Export segmentations
* Configure review workflows

## What is happening?

Describe the issue, including any error messages.

## Steps to Reproduce

Please provide the exact steps required to reproduce the issue.

## Troubleshooting Already Attempted

What have you already tried?

Examples:

* Refreshed the page
* Logged out and back in
* Cleared browser cache
* Switched browsers
* Updated browser
* Tested another dataset
* Tested another project
* Re-uploaded data

## Environment

Organization:\
Project:\
Task URL:\
Browser:\
Browser Version:\
Operating System:

## Verification Checklist

Please confirm the following:

□ Browser is up to date\
□ Issue reproduced after refreshing\
□ Issue reproduced after logging out/in\
□ Issue reproduced on another study or task\
□ Issue reproduced on another browser\
□ Issue reproduced on another machine (if available)\
□ Issue reproduced using the latest renderer (if applicable)

## Scope of Impact

Who is affected?

□ Only me\
□ Multiple users\
□ Entire project\
□ Entire organization

If multiple users are affected, please list them:

## What Changed?

What changed immediately before the issue appeared?

Examples:

* New dataset
* New browser update
* New workflow
* New user
* New integration
* Nothing changed

## Supporting Evidence

Please attach any relevant:

* **Screen recording** **(preferred)**
* Screenshot
* Error message
* Sample study
* Browser console output