Troubleshooting
Occasionally asked questions about RedBrick AI
Answers to less frequent but recurring questions about RedBrick AI, including tablet input device support, mobile compatibility, and other platform behaviors.
Q: Does RedBrick support tablet based annotation?
A: Some users perform annotation with external tablet devices such as a Wacom device. These devices don’t have official support in RedBrick but still should work as a replacement for a mouse input. RedBrick AI does not support mobile devices or tablet devices such as iPads.
Q: Will I be billed for the support@redbrickai.com user?
A: To assist with debugging, you can add and remove the support@redbrickai.com email from your environment as you see fit. This user will not occupy a seat and you will not be billed for this user account.
